Testimonials

"Arvel, I would like you to know that you have the best communication products out there. We have tried and purchased others such as SurgeMail, SIMS, VisNetic, IMail, and MS Exchange. We are a multi-naitonal company with over 150 employees in our principal offce (Miami, FL) and 300 world-wide. Your MDaemon, along with RelayFax, and all the other goodies, are the best out there. Thank you."

Orlando Guiti, CTO
Premier Destinations International, USA

"I've got several MDaemon installations out there, and I've never seen a crash. The product is solid at any price and amazing for what it actually costs."

Pete Soloway

"Just to say your renewals web site is absolutely brilliant making the whole job very easy and clear. Wish all sites were like this, well done!"

John P Nethersole, IT Manager
Darley, UK

"I do LOVE upgrading MD and its plugins (have just upgraded to MD9.5.2 and SecurityPlus3.2) - it is SUCH an easy process, compared with most other bits of software!"

Bob Eadie, Computer System Manager
Bedford School, UK

"The stability, features, and configurability of MDaemon have allowed us to have the features we need from our E-Mail at an affordable price. Coupled with the content filter and Anti-Virus plug-in, the server is very secure.

The support we have received from Alt-N has been outstanding! When a problem or question arose, a response is regularly returned within a couple hours, sometimes within 5 minutes!"

Mike VanderVeer, Computer Systems Administrator
MVP Communications, Inc

"MDaemon has always been the clear winner for us regarding email communication, and now with all the additional features of version 6, it will be the clear winner for communication as a whole.

Looking into the future, the new Version 6 offers so much stability, performance and functional enhancements that it even helped us decide the boost of our email hosting services to customers. According to tests and simulations we ran on spare hardware, we have absolute confidence that MDaemon 6 is the key to our future success!"

Olivier Mascia
T.I.P. Group S.A

"I feel like gushing with gratitude!! Your answer was spot on. It is service like this that makes MDaemon a better choice than MS Exchange. How likely is it that I would get the answer to a technical question within an hour from Microsoft?"

Kingsley Newman, IT Support Manager
Community Foods Ltd, UK

"Just a quick note to say thanks for the help that you were able to give me this morning in order to resolve our e-mail problems.

I think your service is outstanding and I was really impressed with the way in which you dealt with my query, both initially by e-mail and then by the remote log in. This is such a refreshing change to find today and I would recommend your products and services to anyone looking for a great e-mail solution."

Adrian Waters, Director
CETA Insurance Limited, UK

"I've been in this game for around 16 years and seldom have I received such professional, courteous and bullet-accurate support.

Thankyou. You have convinced me that Zen Software should definitely be added to our preferred supplier list."

Peter Robinson
Fairport Engineering Group, UK

"After looking into other products, like Exchange Server, MDaemon was chosen for its price/performance ratio. It was only after we had already installed the software that we became aware of the EXCELLENT level of support.

It has been a pleasure to work with a company like Alt-N that has consistently shown that quality IS not only a priority, but a FACT. Service that is an ever ongoing thing, even AFTER the sale."

Shawn D Silvas, Support Engineer
Magnasync, USA

"My company, Hartness International, has been an MDAEMON customer since 1997. And, we have been extremely pleased with the performance, value, and evolution of this product. I wish all my software was this robust."

David Hayes, I/S Manager
Hartness International

"I must just say that every time I call support, perhaps twice a year, I am connected in seconds and my problem is solved within seconds! The best software support I have ever called – keep it up!"

Lee Henderson
4Productions Ltd, UK

"MDaemon's still superb after all this time. It has never fallen over once (running on NT and then XP) in 7 years and we simply couldn't run our business without it now!"

Mark J.Cairns, Design Manager
XPRESS Printing Group, Northern Ireland, UK

"A very refreshing aspect of the technical support for MDaemon is the reliance we continually place on the active participation of the senior ALTN developers in relevant on-line news groups and mailing lists. With our long experience of this product, we know that we can always rely on the full concentration of the company whenever a new security threat or new feature need arises in the Internet Email community.

The reliability of MDaemon is high off the scale, that we must report that even our company founder cannot remember an MDaemon service outage!"

Roger Newey, Chief Engineer
Narundi Networks, USA

"We have been using MDaemon Groupware for two months and we are thrilled. We are a marketing communications firm with 10 people on staff and have been trying to figure out an easy way for our production manager to assign tasks, meetings, and control our calendars for some time now without breaking the bank. With Groupware it's a snap, we can now see what everyone is doing and log in from offsite to check our mail. I would highly recommend this product to any office that needs to know what their staff is up to. It really takes Outlook to the next level."

Tim McAlpine, Creative Director
McAlpine Group, Canada

"After using the horrendous Turnpike program for a major client's mail server, we looked at various products, including Exchange server and IceWarp's Merak MailServer. We initially settled on Merak though this was delayed due to the complicated installation process. MDaemon was suggested to us so we decided to 'give it a go'. And we are SO glad we did.

Whilst we are still to use MDaemon to its potential, I must say how impressed I am with the software. Not only is it stupidly easy to install and set-up, its use is painless. I certainly heartily recommend MDaemon to anyone looking to install a mail server application. There is only one problem - because it is so easy to use and configure, professionals like myself will find it difficult to earn a living from it.

20 minutes to install and initially configure - compared to 3+ hours for Turnpike or Exchange server Virtually no maintenance (yet) - compared to at least 4 hours per week for Turnpike.

MDaemon appears, at first view, to be the dream product as far as mail servers go. Feature rich; ease of use and integration with existing clients make it a 'must have'."

Mark Duval
DBS - IT Consultants, UK

"I actually took SecurityGateway off of a customer's server just to prove a point, and within two minutes they were hit with over 100 spam emails."

Rob Jackson, Technical Director
TangarineIT, Co. Cork, Ireland

"Success! A big shout out to your support / development team, never had such a quick turn around for bug fixes.

MDaemon is so much more flexible to use as a gateway than Exchange Server. Thanks heaps."

Leighton Earl, Network Administrator
East Thames Housing Group, UK

"I support small companies (below 10 employees) and always try to run MDaemon - it's so configurable, Webmail's great, spam filter and SecurityPlus work like a dream - and I'm sure you may have heard before but your support is the best I've come across in any industry. Why buy SBS with Exchange on when you can run XP Pro with MDaemon for 10 users for a fraction of the cost?"

Adrian Foulkes

"I just wanted to write and thank you for your brilliant service. Many companies could learn from Zen how to keep customers happy."

Alan Noble, Managing Director
Cameron Balloons Ltd, UK

"After using the horrendous Turnpike program for a major client's mail server, we looked at various products, including Exchange server and IceWarp's Merak MailServer. We initially settled on Merak though this was delayed due to the complicated installation process. MDaemon was suggested to us so we decided to 'give it a go'. And we are SO glad we did.

Whilst we are still to use MDaemon to its potential, I must say how impressed I am with the software. Not only is it stupidly easy to install and set-up, its use is painless. I certainly heartily recommend MDaemon to anyone looking to install a mail server application. There is only one problem - because it is so easy to use and configure, professionals like myself will find it difficult to earn a living from it.

20 minutes to install and initially configure - compared to 3+ hours for Turnpike or Exchange server Virtually no maintenance (yet) - compared to at least 4 hours per week for Turnpike.

MDaemon appears, at first view, to be the dream product as far as mail servers go. Feature rich; ease of use and integration with existing clients make it a 'must have'."

Mark Duval
DBS - IT Consultants, UK

"Thank you for your outstanding support, patience and responsiveness to my queries. Having many hats to wear & with no dedicated IT staff, the whole system runs superbly and is easy to manage. Some users just use the WorldClient interface as their preferred option - they like it that much! At every opportunity, I now recommend MDaemon & Zen Software."

Steve Hall, Commercial Director
SHIRLEY'S LIMITED, UK

"A very refreshing aspect of the technical support for MDaemon is the reliance we continually place on the active participation of the senior ALTN developers in relevant on-line news groups and mailing lists. With our long experience of this product, we know that we can always rely on the full concentration of the company whenever a new security threat or new feature need arises in the Internet Email community.

The reliability of MDaemon is high off the scale, that we must report that even our company founder cannot remember an MDaemon service outage!"

Roger Newey, Chief Engineer
Narundi Networks, USA

"Two years ago when my employer was looking for a better solution to handle dedicated (secured) e-mail delivery of sensitive personal information from our internal software and our internet applications, I was happy to recommend MDaemon for the job. Again MDaemon proved up to the task at hand and actually outperformed the MS Exchange Server that was originally handling the job.

While there are many bigger companies producing software, none are better than Alt-N and their crew."

Bob LeVan, Senior Network Analyst/Special Projects
Lending Solutions, Inc.

"Many, many thanks for your speedy, and accurate, reply! If only all support departments were the same.

I have succeeded in migrating the mail server, and am now a happy bunny again ;-)

Although I have only three users on my mail system, MDaemon has proved invaluable as a manageable and cost-effective means of providing access to mail from client sites or using my browser-equipped mobile. The support I've received from Zen Software in the last couple of days has been outstanding in its speed of response and accuracy of problem solving. There are several very high profile companies that could learn a lot from you about how to look after their clients. Keep it up!"

Bob Cullen, IT Manager
Schematech, UK

"MDaemon is by far the easiest way for us to provide our customers with professional, synchronised email services across whatever device they choose to use - and it just never goes wrong!

"

Rob Allison
AWnet Limited (Premium Partner)

"Thank you everyone at Alt-N for MDaemon 9! In fact, thank you for all the years that MDaemon has provided us with a stable, reliable, low (to zero) maintenance email system.

The upgrade went smoothly, and users are reporting fantastic speeds (even those who don't often use email or are reluctant to do so!). WorldClient users love auto-complete on addresses and the fancy new message format tools. Users on IMAP ( via Outlook Connector) just love the SPEED and the cool new 'Out Of Office' button!

Says it all really! Makes my job soooo much easier!

Zen Software's support system has also been absolutely fantastic, especially with a recent huge 'Archive Server for MDaemon' problem...which was solved rapidly and professionally and got our system back up and running in record time. Zen, Alt-N and Achab make the perfect partnership. My thanks to everyone at Zen for their excellent service."

Mark Beeston, Technical Support Analyst
Travel West Midlands, UK

"I am so very pleased with the response time from yourself. Zen Software is the first technical support team which has answered all the queries I've ever had to date accurately.

I have only good words to say about your product and support. Never had any issue which was not responded to within an hour.

Thank you very much."

Pratheesh Kumar, System Administrator
CxC Consultants Exchange, UK

"I've been in this game for around 16 years and seldom have I received such professional, courteous and bullet-accurate support.

Thankyou. You have convinced me that Zen Software should definitely be added to our preferred supplier list."

Peter Robinson
Fairport Engineering Group, UK

"The technical support and attention to detail is second to none at Zen Software. I cannot recommend this company highly enough. Nothing seems too much trouble for them and their ability to take a problem in hand and solve it without any fuss makes dealing with Zen an absolute pleasure. Full marks and a gold star!"

Richard McCaig
Central Investment Planning, UK

"I do LOVE upgrading MD and its plugins (have just upgraded to MD9.5.2 and SecurityPlus3.2) - it is SUCH an easy process, compared with most other bits of software!"

Bob Eadie, Computer System Manager
Bedford School, UK

"I feel like gushing with gratitude!! Your answer was spot on. It is service like this that makes MDaemon a better choice than MS Exchange. How likely is it that I would get the answer to a technical question within an hour from Microsoft?"

Kingsley Newman, IT Support Manager
Community Foods Ltd, UK

"Can I say how wonderful your support desk is. As email gets more and more essential for business, and SPAM threats and techniques improve day by day, we rely on SG and I am often contacting support for help and advice on the best settings to minimise SPAM getting through. It is always prompt and efficient! Pat on the back."

Bob Eadie, Computer System Manager
Bedford School, UK

"I support small companies (below 10 employees) and always try to run MDaemon - it's so configurable, Webmail's great, spam filter and SecurityPlus work like a dream - and I'm sure you may have heard before but your support is the best I've come across in any industry. Why buy SBS with Exchange on when you can run XP Pro with MDaemon for 10 users for a fraction of the cost?"

Adrian Foulkes

"As both an end-user and a technology lawyer I deal with many software developers and distributors. Most of those distributors have provided little or no value whatsoever. The exception is Zen Software.

When I have asked a support question I have always had quick and extremely helpful responses. Your communications to me are also spot on in terms of frequency and content.

The quality of the service I get from you has prompted me to write to you now to say thank you for a job well done. I wish all the software houses I dealt with had your approach."

George Gardiner
Gardiner & Co., London, UK

"MDaemon has always been the clear winner for us regarding email communication, and now with all the additional features of version 6, it will be the clear winner for communication as a whole.

Looking into the future, the new Version 6 offers so much stability, performance and functional enhancements that it even helped us decide the boost of our email hosting services to customers. According to tests and simulations we ran on spare hardware, we have absolute confidence that MDaemon 6 is the key to our future success!"

Olivier Mascia
T.I.P. Group S.A

"We have been using MDaemon Groupware for two months and we are thrilled. We are a marketing communications firm with 10 people on staff and have been trying to figure out an easy way for our production manager to assign tasks, meetings, and control our calendars for some time now without breaking the bank. With Groupware it's a snap, we can now see what everyone is doing and log in from offsite to check our mail. I would highly recommend this product to any office that needs to know what their staff is up to. It really takes Outlook to the next level."

Tim McAlpine, Creative Director
McAlpine Group, Canada

"I found out about MDaemon one time, when I was at a customer site, to prevent the ILOVEYOU bug... this was easily done with the content filter. From that day on, I truly recommend MDaemon to all our customers! A very happy customer!"

Michel Servaes
CMS Technical Department

"Just wanted to say thanks for all of your help and swift action.

I really appreciated your efforts and I’d be grateful if you pass on my thanks to the developers for fixing the issue so promptly, it’s rare for a software development company to be so mobile.
"

Graeme Rawlings, Senior Engineer
Boss Technical, Bolton, England

"I thought I'd drop you a line or two to let you know how we are faring with Version 7. I'm sure you don't get many e-mails telling you how well a product is running only complaints or problems? Well I have to say, and you can quote me on this, MDaemon v7 is running very well indeed. It is the best version to date. The spam filtering is working really well. We have not had a spam message get through to a user for a week now. Well done Alt-n :-)"

Ian Large
Photo-Sonics International Ltd, UK