Testimonials

"I just wanted to write and thank you for your brilliant service. Many companies could learn from Zen how to keep customers happy."

Alan Noble, Managing Director
Cameron Balloons Ltd, UK

"I've never known ANY tech response as quick as you guys at Zen Software!"

David Semmence, IT Manager
William Cook Cast Products, UK

"I have to say that I am very impressed with the support you offer. A resolution and fix within an hour of placing a support call. Fantastic stuff, if only all support lines were like that!"

Lee Bejnar, Network Manager
XIT2, UK

"Many, many thanks for your speedy, and accurate, reply! If only all support departments were the same.

I have succeeded in migrating the mail server, and am now a happy bunny again ;-)

Although I have only three users on my mail system, MDaemon has proved invaluable as a manageable and cost-effective means of providing access to mail from client sites or using my browser-equipped mobile. The support I've received from Zen Software in the last couple of days has been outstanding in its speed of response and accuracy of problem solving. There are several very high profile companies that could learn a lot from you about how to look after their clients. Keep it up!"

Bob Cullen, IT Manager
Schematech, UK

"Leek High School has been using Mdaemon since version 2, over this time it has coped very well with the demands and stress placed on it by 600 students. Alt-N listens to their customers. There are even features in the software that we requested."

Matthew Wheeldon
Leek High School, UK

"I installed security plus on Friday Night for a local Charity - Meridian Money Advice - who have been suffering from hundreds of Spam messages every day.

I have just checked their system and thay have received 5 emails since the installation - and 4 of those were MDaemon Notifications. They will be VERY happy tomorrow morning when they arrive at their office. Thanks!"

Norman Leach MBCS, Independent IT Consultant
GMT Business Machines, UK

"MDaemon's still superb after all this time. It has never fallen over once (running on NT and then XP) in 7 years and we simply couldn't run our business without it now!"

Mark J.Cairns, Design Manager
XPRESS Printing Group, Northern Ireland, UK

"Just to say your renewals web site is absolutely brilliant making the whole job very easy and clear. Wish all sites were like this, well done!"

John P Nethersole, IT Manager
Darley, UK

"Just a quick note to say thank-you for your superb technical support. I was really impressed how quickly you diagnosed our problem and emailed the relevant information. Many Thanks!
"

George Hindson
on behalf of Executive-Lets, Plymouth, UK

"I found out about MDaemon one time, when I was at a customer site, to prevent the ILOVEYOU bug... this was easily done with the content filter. From that day on, I truly recommend MDaemon to all our customers! A very happy customer!"

Michel Servaes
CMS Technical Department

"As both an end-user and a technology lawyer I deal with many software developers and distributors. Most of those distributors have provided little or no value whatsoever. The exception is Zen Software.

When I have asked a support question I have always had quick and extremely helpful responses. Your communications to me are also spot on in terms of frequency and content.

The quality of the service I get from you has prompted me to write to you now to say thank you for a job well done. I wish all the software houses I dealt with had your approach."

George Gardiner
Gardiner & Co., London, UK

"When it came to buying an e-mail server, we looked at several options, many of which were just too expensive or too difficult to setup and maintain. We tested many different packages before coming to MDaemon, which proved to be easy to setup and did not require a great deal of maintenance, yet, provided all of the security and management features we required, and all within a reasonable budget."

John Hammell, Network Manager
St George's High School For Girls, UK

"The first thing I noticed about MDaemon was the price. By far the lowest cost for the features it boasted to have. Not only did it deliver the e-mail faster and with greater reliability, but it didn't even slow down at all. If any issues arise or something happens that I am unsure of how to remedy, the people at Alt-N are always an e-mail or phone call away.

This is by far the best and from now on the ONLY mail server I will ever use. I am one hundred percent a loyal user of MDaemon and always shall be. Great job guys!"

Derek Bannard, Systems/Network Technician
MicroAge - Computer World

"The upgrade was painless ... And all I can say is WOW!

MDaemon 9 is everything advertised and more! Much faster IMAP and WorldClient sessions, and the new multi-threaded Content Filter and separate Spam Assassin MDaemon ROCKS! In fact, it's actually much lighter on CPU and RAM than v8.15 on my system. For the first time, I am now able to enable INLINE AV and SA scanning and the system keeps up with the load without producing a backlog. It's so fast that I've actually added a lot of DNSBL rules to my SA installation for sites like SORBS, SPEWS, FIVETEN and some others. You may want to consider adding these to SA as they are catching a lot of junk.

A hardy thanks to you and your entire team on a GREAT job and a great product!"

Dave Koontz, Assoc. Dir. of CIS, Computer Services
Mary Baldwin College, USA

"We have been using MDaemon Groupware for two months and we are thrilled. We are a marketing communications firm with 10 people on staff and have been trying to figure out an easy way for our production manager to assign tasks, meetings, and control our calendars for some time now without breaking the bank. With Groupware it's a snap, we can now see what everyone is doing and log in from offsite to check our mail. I would highly recommend this product to any office that needs to know what their staff is up to. It really takes Outlook to the next level."

Tim McAlpine, Creative Director
McAlpine Group, Canada

"I support small companies (below 10 employees) and always try to run MDaemon - it's so configurable, Webmail's great, spam filter and SecurityPlus work like a dream - and I'm sure you may have heard before but your support is the best I've come across in any industry. Why buy SBS with Exchange on when you can run XP Pro with MDaemon for 10 users for a fraction of the cost?"

Adrian Foulkes

"We have been using MDaemon for our 24x7 online mail server for the last four year, and we never had a break down. It's a wonder, light-weight application that always works."

Muhammad Mohiuddin, IT
Karachi Institute of Information Technology, Pakistan

"I thank you for all your assistance during the past year, and you certainly operate on the system of good business systems and excellent inter-personal relationships. Your software is excellent, and you are obviously always trying to improve and update existing systems. I have had no problem with viruses since I began to use MDaemon and its virus plug-in."

Peter Geraghty
Geraghtys, Australia

"The level and quality of support that Zen Software provides is of the highest calibre. I would thoroughly recommend purchasing the MDaemon email server from Zen Software as you would also be purchasing an astonishing level of technical support with friendly experienced professionals. Thanks for your support and help. It is a pleasure doing business with your company."

Hugh Acland, Managing Director
Acland Internet Ltd, UK

"Many thanks for this and telephone support - you deserve to be the no.1 mail server software with quality of both product and support...!"

Tim Knoops, Network Manager
MaxIT, UK

"As both an end-user and a technology lawyer I deal with many software developers and distributors. Most of those distributors have provided little or no value whatsoever. The exception is Zen Software.

When I have asked a support question I have always had quick and extremely helpful responses. Your communications to me are also spot on in terms of frequency and content.

The quality of the service I get from you has prompted me to write to you now to say thank you for a job well done. I wish all the software houses I dealt with had your approach."

George Gardiner
Gardiner & Co., London, UK

"This product is just the business!! If you ever need any testemonial for MDaemon, don't hesitate to ask. I dread to think how much money, time and effort I would have had to spend to get an Exchange solution up and running as easily as MDaemon - We effectively have a full, secure 100 user mail system for less than £1000 - Bargain!!"

Richard Keith
Microlights Ltd, Marlborough, UK

"May I take this opportunity to thank you for having such a great product. I always recommend MDaemon to all of my work clients as a superior alternative to MS Exchange (price / features /performance) and the various LINUX products (features and ease of use)."

David Rowe, Business Development Manager
Computing Solutions Limited, United Kingdom

"The upgrade was painless ... And all I can say is WOW!

MDaemon 9 is everything advertised and more! Much faster IMAP and WorldClient sessions, and the new multi-threaded Content Filter and separate Spam Assassin MDaemon ROCKS! In fact, it's actually much lighter on CPU and RAM than v8.15 on my system. For the first time, I am now able to enable INLINE AV and SA scanning and the system keeps up with the load without producing a backlog. It's so fast that I've actually added a lot of DNSBL rules to my SA installation for sites like SORBS, SPEWS, FIVETEN and some others. You may want to consider adding these to SA as they are catching a lot of junk.

A hardy thanks to you and your entire team on a GREAT job and a great product!"

Dave Koontz, Assoc. Dir. of CIS, Computer Services
Mary Baldwin College, USA

"The level and quality of support that Zen Software provides is of the highest calibre. I would thoroughly recommend purchasing the MDaemon email server from Zen Software as you would also be purchasing an astonishing level of technical support with friendly experienced professionals. Thanks for your support and help. It is a pleasure doing business with your company."

Hugh Acland, Managing Director
Acland Internet Ltd, UK

"I installed security plus on Friday Night for a local Charity - Meridian Money Advice - who have been suffering from hundreds of Spam messages every day.

I have just checked their system and thay have received 5 emails since the installation - and 4 of those were MDaemon Notifications. They will be VERY happy tomorrow morning when they arrive at their office. Thanks!"

Norman Leach MBCS, Independent IT Consultant
GMT Business Machines, UK

"I do LOVE upgrading MD and its plugins (have just upgraded to MD9.5.2 and SecurityPlus3.2) - it is SUCH an easy process, compared with most other bits of software!"

Bob Eadie, Computer System Manager
Bedford School, UK

"I wish some other software firms were as good as you guys.

I think we'll get the Archive Server when we move to MDaemon Pro. We had an old Exchange box for a part of the company and the backup wouldn't restore after another crash, I've got some angry colleagues who've lost email with no hope of getting it back, let alone contacts stuff, etc... Microsoft wanted £200 just to look at the corrupt backup file.

Anyway that's pretty much helped us make up our mind to move everyone over to MDaemon Pro, with Outlook Connector and Archive Server. Your stuff never seems to go wrong, so power to you."

Mark Johnson, Director
Imajonit Ltd, UK

"The first thing I noticed about MDaemon was the price. By far the lowest cost for the features it boasted to have. Not only did it deliver the e-mail faster and with greater reliability, but it didn't even slow down at all. If any issues arise or something happens that I am unsure of how to remedy, the people at Alt-N are always an e-mail or phone call away.

This is by far the best and from now on the ONLY mail server I will ever use. I am one hundred percent a loyal user of MDaemon and always shall be. Great job guys!"

Derek Bannard, Systems/Network Technician
MicroAge - Computer World

"Many, many thanks for your speedy, and accurate, reply! If only all support departments were the same.

I have succeeded in migrating the mail server, and am now a happy bunny again ;-)

Although I have only three users on my mail system, MDaemon has proved invaluable as a manageable and cost-effective means of providing access to mail from client sites or using my browser-equipped mobile. The support I've received from Zen Software in the last couple of days has been outstanding in its speed of response and accuracy of problem solving. There are several very high profile companies that could learn a lot from you about how to look after their clients. Keep it up!"

Bob Cullen, IT Manager
Schematech, UK

"I feel like gushing with gratitude!! Your answer was spot on. It is service like this that makes MDaemon a better choice than MS Exchange. How likely is it that I would get the answer to a technical question within an hour from Microsoft?"

Kingsley Newman, IT Support Manager
Community Foods Ltd, UK

"I just received my license today. Thanks!

I would also like to comment that this is my second time dealing with Zen Software and I found that on both occasions Zen have exceeded my expectations. I found your website and online store were very easy to use and features such as remembering previous purchases and license keys will prove very useful the next time I lose my license. ;-)

Furthermore the personal support and feedback I received has really made the experience very painless. Knowing that, that level of backup is available is certainly very re-assuring for me as a customer."

David Nicholls
Ashling Microsystems Ltd, Ireland

"Firstly, thank you for all your help with MDaemon and Groupware. The back up you provide has given us the confidence to stick with your products because I know that if I really get into a jam, you will be able to help. Following our conversation yesterday, I installed the trial version of Groupware on our office server. Not only did the server and client programs install easily, but it worked first time - and that's not something that happens often! From the brief trial I have given it so far, I would guess that this will be very successful addition to MDaemon and will prevent us from our planned migration to Exchange Server."

A Ellinas
Sandfords, UK

"I must just say that every time I call support, perhaps twice a year, I am connected in seconds and my problem is solved within seconds! The best software support I have ever called – keep it up!"

Lee Henderson
4Productions Ltd, UK

"Thank you everyone at Alt-N for MDaemon 9! In fact, thank you for all the years that MDaemon has provided us with a stable, reliable, low (to zero) maintenance email system.

The upgrade went smoothly, and users are reporting fantastic speeds (even those who don't often use email or are reluctant to do so!). WorldClient users love auto-complete on addresses and the fancy new message format tools. Users on IMAP ( via Outlook Connector) just love the SPEED and the cool new 'Out Of Office' button!

Says it all really! Makes my job soooo much easier!

Zen Software's support system has also been absolutely fantastic, especially with a recent huge 'Archive Server for MDaemon' problem...which was solved rapidly and professionally and got our system back up and running in record time. Zen, Alt-N and Achab make the perfect partnership. My thanks to everyone at Zen for their excellent service."

Mark Beeston, Technical Support Analyst
Travel West Midlands, UK

"I am so very pleased with the response time from yourself. Zen Software is the first technical support team which has answered all the queries I've ever had to date accurately.

I have only good words to say about your product and support. Never had any issue which was not responded to within an hour.

Thank you very much."

Pratheesh Kumar, System Administrator
CxC Consultants Exchange, UK

"We've been using MDaemon for almost a year now, and I can safely say it is the best performing, most reliable, best featured mail server I have ever used.

A big thank you to Alt-N for a belting product at a more than reasonable price."

Rob Buckley, System Administrator
Cameron Balloons Ltd., UK

"In my experience, Alt-N's products have proven to be very reliable and easy to use and administor. The team of people at the company truly cares about the customer, and they work hard to answer every question...usually within 1-2 hours. This kind of response and dedication is not found in software companies these days.

As we are now looking forward to the newest release, we can only be in amazement at the new features to come."

Rick Kendall, Owner and CTO
Mail321.com, USA

"We have been using MDaemon for our 24x7 online mail server for the last four year, and we never had a break down. It's a wonder, light-weight application that always works."

Muhammad Mohiuddin, IT
Karachi Institute of Information Technology, Pakistan

"Just wanted to thank you for your considerable help over the past few days. Our e-mail system is now working well and has successfully reduced SPAM already. A result! Thanks again."

Richard McCaig
Central Investment Planning, UK