Testimonials

"Thank you for your outstanding support, patience and responsiveness to my queries. Having many hats to wear & with no dedicated IT staff, the whole system runs superbly and is easy to manage. Some users just use the WorldClient interface as their preferred option - they like it that much! At every opportunity, I now recommend MDaemon & Zen Software."

Steve Hall, Commercial Director
SHIRLEY'S LIMITED, UK

"One of our customers last year received 255,000 messages and sent 50,000 messages through MDeamon without any glitch. Thanks for developing this great software."

Jacques van der Zwaan, Technical Manager
Van der Zwaan VOF - hi-tech consultants, Netherlands

"I've never known ANY tech response as quick as you guys at Zen Software!"

David Semmence, IT Manager
William Cook Cast Products, UK

"<p>Just wanted to say thanks for all of your help and swift action to get a fix for the malformed sender/recipient problem with Security Gateway.</p>

<p>I really appreciated your efforts and I'd be grateful if you pass on my thanks to the developers for fixing the issue so promptly, it's rare for a software development company to be so mobile.</p>


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Graeme Rawlings, Senior Engineer
Boss Direct Ltd, Bolton, UK

"Success! A big shout out to your support / development team, never had such a quick turn around for bug fixes.

MDaemon is so much more flexible to use as a gateway than Exchange Server. Thanks heaps."

Leighton Earl, Network Administrator
East Thames Housing Group, UK

"We have been using MDaemon for our 24x7 online mail server for the last four year, and we never had a break down. It's a wonder, light-weight application that always works."

Muhammad Mohiuddin, IT
Karachi Institute of Information Technology, Pakistan

"As both an end-user and a technology lawyer I deal with many software developers and distributors. Most of those distributors have provided little or no value whatsoever. The exception is Zen Software.

When I have asked a support question I have always had quick and extremely helpful responses. Your communications to me are also spot on in terms of frequency and content.

The quality of the service I get from you has prompted me to write to you now to say thank you for a job well done. I wish all the software houses I dealt with had your approach."

George Gardiner
Gardiner & Co., London, UK

"Just a quick note to say thanks for the help that you were able to give me this morning in order to resolve our e-mail problems.

I think your service is outstanding and I was really impressed with the way in which you dealt with my query, both initially by e-mail and then by the remote log in. This is such a refreshing change to find today and I would recommend your products and services to anyone looking for a great e-mail solution."

Adrian Waters, Director
CETA Insurance Limited, UK

"MDaemon has become a mail package that is tailored to the real needs people have and can be made to fit every desire my customers have had.

I have been able to offer a good, stable, affordable mail solution to my customers for the last 4 years without afterthoughts, knowing that, should a new need arise, Alt-N is just an email away. I sleep at night!"

Patrick Bailly
SmalNet Sarl, Switzerland

"I just wish all software were as stable as Mdaemon/RelayFax ... if you are looking for a stable mail server to run on virtually any Windows OS, there is no question of what to invest in. As in Mdaemon, you have all important functions you can look for when it comes to a Mail Server."

Stefan Kroll
THOMAS TRAVEL, Sweden

"The level and quality of support that Zen Software provides is of the highest calibre. I would thoroughly recommend purchasing the MDaemon email server from Zen Software as you would also be purchasing an astonishing level of technical support with friendly experienced professionals. Thanks for your support and help. It is a pleasure doing business with your company."

Hugh Acland, Managing Director
Acland Internet Ltd, UK

"Just thought I would let you know how pleased my customers are with the new v7 of MDaemon mail server. Very nice indeed. The enhancements to the lookout out theme for world client are superb. Many Thanks."

Jon Reay, Technical Director
Labyrinth Computers Ltd, UK

"I must just say that every time I call support, perhaps twice a year, I am connected in seconds and my problem is solved within seconds! The best software support I have ever called – keep it up!"

Lee Henderson
4Productions Ltd, UK

"I recently downloaded trial versions of both MDaemon PRO and GroupWare.

Encountering a few teething troubles, I contacted Zen Software for some technical support and received unbelievably accurate, fast and friendly support from them and all this before we had even decided to go ahead with the purchase, let alone spent any money on it.

The products are user-friendly, as is the backup from Zen. As a result, we have now gone ahead with placing the order for the software and know that, if we run into problems, we have found a company on whom we can rely.

Thanks for great products, even greater support and for saving us a fortune on not having to buy MS Exchange Server!

Why can't it always be like this?"

Richard McCaig
Central Investment Planning, UK

"...have been doing some work with MS Exchange and WOW - does that make MDaemon look good! Just love to be able to see the realtime logs and protocol exchanges. I will NEVER sell Exchange! All the best and thanks."

Mark Page
A-Mark (International) College, UK

"Alt-N's MDaemon support team is also a tremendous resource, giving fast and friendly help with configuration issues and problems. MDaemon has proved itself in the field for all our clients who use it, in businesses both large and small, and we continue to recommend it without hesitation."

Bill Burns
FTL Designs, USA

""Now SecurityPlus has been running for a few months, I only get 1 or 2 items of spam a week! It really is very pleasing!“"

Simon Tune, Director
Airfox Networks, Eastbourne

"I found out about MDaemon one time, when I was at a customer site, to prevent the ILOVEYOU bug... this was easily done with the content filter. From that day on, I truly recommend MDaemon to all our customers! A very happy customer!"

Michel Servaes
CMS Technical Department

"MDaemon 9.x is an excellent product and a genuine Exchange-killer in terms of functionality. However, this isn't enough on its own - when using any software in an Enterprise environment the provision of rapid, quality support is critical when problems do occur.

At Cantarus we have had few problems with MDaemon and I'm pleased to say that with first class support from Zen Software none of those few problems have been serious and all have been quickly resolved. In terms of responsiveness, product knowledge and all-round efficacy the Zen team are as good as I have seen.

I look forward to using MDaemon with support from Zen for many years to come."

Lee Adams, Director
Cantarus Ltd, UK

"Great - just what I needed. It was a non-trivial question, and I was surprised to get a definitive answer within minutes of my email request!

Can I take this opportunity of saying that this is another superb example of the level of service/support we get from you for the MD product. Thanks to ALT-N and ZEN SOFTWARE!"

Bob Eadie, Computer System Manager
Bedford School, UK

"I just received my license today. Thanks!

I would also like to comment that this is my second time dealing with Zen Software and I found that on both occasions Zen have exceeded my expectations. I found your website and online store were very easy to use and features such as remembering previous purchases and license keys will prove very useful the next time I lose my license. ;-)

Furthermore the personal support and feedback I received has really made the experience very painless. Knowing that, that level of backup is available is certainly very re-assuring for me as a customer."

David Nicholls
Ashling Microsystems Ltd, Ireland

"If you want a team of developers that literally work all hours of the night and holidays ... you better go with Alt-N. This is based, of course, on how they never seem to be quite satisfied with a product that far succeeds most big dollar and big name in features, standards, interoperability, configurability, customization and support. Not to mention the developer/tester/customer relations.

As we've all said here in one way or another, hats off to Alt-N. And thanks."

Anthony George , Systems Engineer
EMS Technical Services L.L.C. (EMSTS)

"Alt-N's MDaemon support team is also a tremendous resource, giving fast and friendly help with configuration issues and problems. MDaemon has proved itself in the field for all our clients who use it, in businesses both large and small, and we continue to recommend it without hesitation."

Bill Burns
FTL Designs, USA

"MDaemon has become a mail package that is tailored to the real needs people have and can be made to fit every desire my customers have had.

I have been able to offer a good, stable, affordable mail solution to my customers for the last 4 years without afterthoughts, knowing that, should a new need arise, Alt-N is just an email away. I sleep at night!"

Patrick Bailly
SmalNet Sarl, Switzerland

"With the addition of all the new features in Version 6, I can not see another product that offers the features, reliability, responsive support and excellent pricing model."

Robert E. Decker
Decker Technology

"We are now live with our MDaemon server. I just want to say thanks for all the support and help you have given us. Your support has been outstanding, and we appreciate it very much. Particular thanks to Mark for all his help."

Bruce Evans
Innovetra Ltd, UK

"I thank you for all your assistance during the past year, and you certainly operate on the system of good business systems and excellent inter-personal relationships. Your software is excellent, and you are obviously always trying to improve and update existing systems. I have had no problem with viruses since I began to use MDaemon and its virus plug-in."

Peter Geraghty
Geraghtys, Australia

"Just thought I would let you know how pleased my customers are with the new v7 of MDaemon mail server. Very nice indeed. The enhancements to the lookout out theme for world client are superb. Many Thanks."

Jon Reay, Technical Director
Labyrinth Computers Ltd, UK

"Can I say how wonderful your support desk is. As email gets more and more essential for business, and SPAM threats and techniques improve day by day, we rely on SG and I am often contacting support for help and advice on the best settings to minimise SPAM getting through. It is always prompt and efficient! Pat on the back."

Bob Eadie, Computer System Manager
Bedford School, UK

"We are very happy with MDaemon, as a small/medium size company it just makes Exchange look like an expensive, featureless toy... MDaemon exceed's all expectations and has done us well, it requires little admin work and as I've said before, support when it does go wrong or I have a question is superb!"

Michael Allam, System Administrator
Chelco Business Finance & Leasing, UK

"...have been doing some work with MS Exchange and WOW - does that make MDaemon look good! Just love to be able to see the realtime logs and protocol exchanges. I will NEVER sell Exchange! All the best and thanks."

Mark Page
A-Mark (International) College, UK

"I just wanted to write and thank you for your brilliant service. Many companies could learn from Zen how to keep customers happy."

Alan Noble, Managing Director
Cameron Balloons Ltd, UK

"We are definitely proud of MDaemon. It is a very stable, efficient and cost effective system. We never had ANY problem with it since 2.5 years.

We also install MDaemon in many customer locations, and they are also very happy with the product. We have installed it on some super yachts, connected to Internet via satellite connection. This is a very important kind of installation, without any possibility to go onboard to fix the problems if they happened (they are all over the world). We had no problem at all."

Marco Lanata, Managing Director
Virtual Duferco Group

"If you want an answer from the lead developer of the mail server you use within 2 min 09 sec, you better go with Alt-N products."

Udo Kaune
iNet Hamburg, Germany

"<p>Just wanted to say thanks for all of your help and swift action to get a fix for the malformed sender/recipient problem with Security Gateway.</p>

<p>I really appreciated your efforts and I'd be grateful if you pass on my thanks to the developers for fixing the issue so promptly, it's rare for a software development company to be so mobile.</p>


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Graeme Rawlings, Senior Engineer
Boss Direct Ltd, Bolton, UK

"MDaemon's still superb after all this time. It has never fallen over once (running on NT and then XP) in 7 years and we simply couldn't run our business without it now!"

Mark J.Cairns, Design Manager
XPRESS Printing Group, Northern Ireland, UK

"We never had a problem with MDaemon; I can honestly say it was perfect for our needs when we moved into our new office. Thanks again for all your help especially when we first set the server up."

Kim Jones
HOPE, UK

"In my experience, Alt-N's products have proven to be very reliable and easy to use and administor. The team of people at the company truly cares about the customer, and they work hard to answer every question...usually within 1-2 hours. This kind of response and dedication is not found in software companies these days.

As we are now looking forward to the newest release, we can only be in amazement at the new features to come."

Rick Kendall, Owner and CTO
Mail321.com, USA

"After using the horrendous Turnpike program for a major client's mail server, we looked at various products, including Exchange server and IceWarp's Merak MailServer. We initially settled on Merak though this was delayed due to the complicated installation process. MDaemon was suggested to us so we decided to 'give it a go'. And we are SO glad we did.

Whilst we are still to use MDaemon to its potential, I must say how impressed I am with the software. Not only is it stupidly easy to install and set-up, its use is painless. I certainly heartily recommend MDaemon to anyone looking to install a mail server application. There is only one problem - because it is so easy to use and configure, professionals like myself will find it difficult to earn a living from it.

20 minutes to install and initially configure - compared to 3+ hours for Turnpike or Exchange server Virtually no maintenance (yet) - compared to at least 4 hours per week for Turnpike.

MDaemon appears, at first view, to be the dream product as far as mail servers go. Feature rich; ease of use and integration with existing clients make it a 'must have'."

Mark Duval
DBS - IT Consultants, UK

"MDaemon has always been the clear winner for us regarding email communication, and now with all the additional features of version 6, it will be the clear winner for communication as a whole.

Looking into the future, the new Version 6 offers so much stability, performance and functional enhancements that it even helped us decide the boost of our email hosting services to customers. According to tests and simulations we ran on spare hardware, we have absolute confidence that MDaemon 6 is the key to our future success!"

Olivier Mascia
T.I.P. Group S.A