Testimonials

"I am so very pleased with the response time from yourself. Zen Software is the first technical support team which has answered all the queries I've ever had to date accurately.

I have only good words to say about your product and support. Never had any issue which was not responded to within an hour.

Thank you very much."

Pratheesh Kumar, System Administrator
CxC Consultants Exchange, UK

"Just thought I would let you know how pleased my customers are with the new v7 of MDaemon mail server. Very nice indeed. The enhancements to the lookout out theme for world client are superb. Many Thanks."

Jon Reay, Technical Director
Labyrinth Computers Ltd, UK

"The level and quality of support that Zen Software provides is of the highest calibre. I would thoroughly recommend purchasing the MDaemon email server from Zen Software as you would also be purchasing an astonishing level of technical support with friendly experienced professionals. Thanks for your support and help. It is a pleasure doing business with your company."

Hugh Acland, Managing Director
Acland Internet Ltd, UK

"When it came to buying an e-mail server, we looked at several options, many of which were just too expensive or too difficult to setup and maintain. We tested many different packages before coming to MDaemon, which proved to be easy to setup and did not require a great deal of maintenance, yet, provided all of the security and management features we required, and all within a reasonable budget."

John Hammell, Network Manager
St George's High School For Girls, UK

"MDaemon and Wingate have proved outstanding in every respect - reliable, easy to use and excellently documented. I can truly say that in terms of customer support and product quality, Zen is the best company I have encountered in my 40 years' experience in IT."

Herbie Goldberg, IT Consultant
Periproducts Ltd, UK

"In my experience, Alt-N's products have proven to be very reliable and easy to use and administor. The team of people at the company truly cares about the customer, and they work hard to answer every question...usually within 1-2 hours. This kind of response and dedication is not found in software companies these days.

As we are now looking forward to the newest release, we can only be in amazement at the new features to come."

Rick Kendall, Owner and CTO
Mail321.com, USA

"Alt-N's MDaemon support team is also a tremendous resource, giving fast and friendly help with configuration issues and problems. MDaemon has proved itself in the field for all our clients who use it, in businesses both large and small, and we continue to recommend it without hesitation."

Bill Burns
FTL Designs, USA

"I've got several MDaemon installations out there, and I've never seen a crash. The product is solid at any price and amazing for what it actually costs."

Pete Soloway

"We are definitely proud of MDaemon. It is a very stable, efficient and cost effective system. We never had ANY problem with it since 2.5 years.

We also install MDaemon in many customer locations, and they are also very happy with the product. We have installed it on some super yachts, connected to Internet via satellite connection. This is a very important kind of installation, without any possibility to go onboard to fix the problems if they happened (they are all over the world). We had no problem at all."

Marco Lanata, Managing Director
Virtual Duferco Group

"I recently downloaded trial versions of both MDaemon PRO and GroupWare.

Encountering a few teething troubles, I contacted Zen Software for some technical support and received unbelievably accurate, fast and friendly support from them and all this before we had even decided to go ahead with the purchase, let alone spent any money on it.

The products are user-friendly, as is the backup from Zen. As a result, we have now gone ahead with placing the order for the software and know that, if we run into problems, we have found a company on whom we can rely.

Thanks for great products, even greater support and for saving us a fortune on not having to buy MS Exchange Server!

Why can't it always be like this?"

Richard McCaig
Central Investment Planning, UK

"Great - just what I needed. It was a non-trivial question, and I was surprised to get a definitive answer within minutes of my email request!

Can I take this opportunity of saying that this is another superb example of the level of service/support we get from you for the MD product. Thanks to ALT-N and ZEN SOFTWARE!"

Bob Eadie, Computer System Manager
Bedford School, UK

""Now SecurityPlus has been running for a few months, I only get 1 or 2 items of spam a week! It really is very pleasing!“"

Simon Tune, Director
Airfox Networks, Eastbourne

"MDaemon has become a mail package that is tailored to the real needs people have and can be made to fit every desire my customers have had.

I have been able to offer a good, stable, affordable mail solution to my customers for the last 4 years without afterthoughts, knowing that, should a new need arise, Alt-N is just an email away. I sleep at night!"

Patrick Bailly
SmalNet Sarl, Switzerland

"<p>Just wanted to say thanks for all of your help and swift action to get a fix for the malformed sender/recipient problem with Security Gateway.</p>

<p>I really appreciated your efforts and I'd be grateful if you pass on my thanks to the developers for fixing the issue so promptly, it's rare for a software development company to be so mobile.</p>


"

Graeme Rawlings, Senior Engineer
Boss Direct Ltd, Bolton, UK

"Many thanks for this and telephone support - you deserve to be the no.1 mail server software with quality of both product and support...!"

Tim Knoops, Network Manager
MaxIT, UK

"I thank you for all your assistance during the past year, and you certainly operate on the system of good business systems and excellent inter-personal relationships. Your software is excellent, and you are obviously always trying to improve and update existing systems. I have had no problem with viruses since I began to use MDaemon and its virus plug-in."

Peter Geraghty
Geraghtys, Australia

"We are now live with our MDaemon server. I just want to say thanks for all the support and help you have given us. Your support has been outstanding, and we appreciate it very much. Particular thanks to Mark for all his help."

Bruce Evans
Innovetra Ltd, UK

"With the addition of all the new features in Version 6, I can not see another product that offers the features, reliability, responsive support and excellent pricing model."

Robert E. Decker
Decker Technology

"I actually took SecurityGateway off of a customer's server just to prove a point, and within two minutes they were hit with over 100 spam emails."

Rob Jackson, Technical Director
TangarineIT, Co. Cork, Ireland

"I installed security plus on Friday Night for a local Charity - Meridian Money Advice - who have been suffering from hundreds of Spam messages every day.

I have just checked their system and thay have received 5 emails since the installation - and 4 of those were MDaemon Notifications. They will be VERY happy tomorrow morning when they arrive at their office. Thanks!"

Norman Leach MBCS, Independent IT Consultant
GMT Business Machines, UK

"This product is just the business!! If you ever need any testemonial for MDaemon, don't hesitate to ask. I dread to think how much money, time and effort I would have had to spend to get an Exchange solution up and running as easily as MDaemon - We effectively have a full, secure 100 user mail system for less than £1000 - Bargain!!"

Richard Keith
Microlights Ltd, Marlborough, UK

"I just wanted to write and thank you for your brilliant service. Many companies could learn from Zen how to keep customers happy."

Alan Noble, Managing Director
Cameron Balloons Ltd, UK

"I would firstly like to thank you for your service. I am finding you guys a BIG help for times when I get stuck using MDaemon. You always reply to my requests very promptly and with a result every time.

I have always worked with MS Exchange in the past, and found there to be no support at all or very little and having to phone premium rate telephone numbers to get it. I am very happy with Zen Software and MDaemon, and would think twice about using Exchange again. Thank you."

Jonathan Button, IT Administrator
Riverford Organic Vegetables Ltd, UK

"Can I say how wonderful your support desk is. As email gets more and more essential for business, and SPAM threats and techniques improve day by day, we rely on SG and I am often contacting support for help and advice on the best settings to minimise SPAM getting through. It is always prompt and efficient! Pat on the back."

Bob Eadie, Computer System Manager
Bedford School, UK

"Just to say your renewals web site is absolutely brilliant making the whole job very easy and clear. Wish all sites were like this, well done!"

John P Nethersole, IT Manager
Darley, UK

"I installed security plus on Friday Night for a local Charity - Meridian Money Advice - who have been suffering from hundreds of Spam messages every day.

I have just checked their system and thay have received 5 emails since the installation - and 4 of those were MDaemon Notifications. They will be VERY happy tomorrow morning when they arrive at their office. Thanks!"

Norman Leach MBCS, Independent IT Consultant
GMT Business Machines, UK

"Alt-N's MDaemon support team is also a tremendous resource, giving fast and friendly help with configuration issues and problems. MDaemon has proved itself in the field for all our clients who use it, in businesses both large and small, and we continue to recommend it without hesitation."

Bill Burns
FTL Designs, USA

"If you want an answer from the lead developer of the mail server you use within 2 min 09 sec, you better go with Alt-N products."

Udo Kaune
iNet Hamburg, Germany

"Coming from a background in MS Exchange based environments; I can't believe just how simple administration of MDaemon is in comparison. In my opinion your product is definitely a worthy competitor especially when the cost difference is factored in and support seems to be second to none so far.

Thanks again for your prompt response."

Chris Richards, IT Manager
First People Solutions Group, Glasgow, UK

"After looking into other products, like Exchange Server, MDaemon was chosen for its price/performance ratio. It was only after we had already installed the software that we became aware of the EXCELLENT level of support.

It has been a pleasure to work with a company like Alt-N that has consistently shown that quality IS not only a priority, but a FACT. Service that is an ever ongoing thing, even AFTER the sale."

Shawn D Silvas, Support Engineer
Magnasync, USA

"Just thought I would let you know how pleased my customers are with the new v7 of MDaemon mail server. Very nice indeed. The enhancements to the lookout out theme for world client are superb. Many Thanks."

Jon Reay, Technical Director
Labyrinth Computers Ltd, UK

"I've never known ANY tech response as quick as you guys at Zen Software!"

David Semmence, IT Manager
William Cook Cast Products, UK

"I just wish all software were as stable as Mdaemon/RelayFax ... if you are looking for a stable mail server to run on virtually any Windows OS, there is no question of what to invest in. As in Mdaemon, you have all important functions you can look for when it comes to a Mail Server."

Stefan Kroll
THOMAS TRAVEL, Sweden

"I feel like gushing with gratitude!! Your answer was spot on. It is service like this that makes MDaemon a better choice than MS Exchange. How likely is it that I would get the answer to a technical question within an hour from Microsoft?"

Kingsley Newman, IT Support Manager
Community Foods Ltd, UK

"We have been using MDaemon for our 24x7 online mail server for the last four year, and we never had a break down. It's a wonder, light-weight application that always works."

Muhammad Mohiuddin, IT
Karachi Institute of Information Technology, Pakistan

"Just wanted to say how impressed I am with the recent release of MDaemon and the improved spam filtering. As you know we had a big spam problem (seemed big for the size of our company!) getting more than 150 emails a day to users email boxes and over 500 emails a day being sent to non existent addresses.

Following your advice a couple of months ago we started using the Bayesian learning system which seems to work a lot better...since we upgraded it has gone down to less then 10 spams per day in users mail boxes and the best bit is that the spam filter is not targeting genuine emails which is always a worry. Thanks and well done to Alt-N."

John Brunton
PH Research Services Ltd, UK

"In my experience, Alt-N's products have proven to be very reliable and easy to use and administor. The team of people at the company truly cares about the customer, and they work hard to answer every question...usually within 1-2 hours. This kind of response and dedication is not found in software companies these days.

As we are now looking forward to the newest release, we can only be in amazement at the new features to come."

Rick Kendall, Owner and CTO
Mail321.com, USA

"After using the horrendous Turnpike program for a major client's mail server, we looked at various products, including Exchange server and IceWarp's Merak MailServer. We initially settled on Merak though this was delayed due to the complicated installation process. MDaemon was suggested to us so we decided to 'give it a go'. And we are SO glad we did.

Whilst we are still to use MDaemon to its potential, I must say how impressed I am with the software. Not only is it stupidly easy to install and set-up, its use is painless. I certainly heartily recommend MDaemon to anyone looking to install a mail server application. There is only one problem - because it is so easy to use and configure, professionals like myself will find it difficult to earn a living from it.

20 minutes to install and initially configure - compared to 3+ hours for Turnpike or Exchange server Virtually no maintenance (yet) - compared to at least 4 hours per week for Turnpike.

MDaemon appears, at first view, to be the dream product as far as mail servers go. Feature rich; ease of use and integration with existing clients make it a 'must have'."

Mark Duval
DBS - IT Consultants, UK

"I recently downloaded trial versions of both MDaemon PRO and GroupWare.

Encountering a few teething troubles, I contacted Zen Software for some technical support and received unbelievably accurate, fast and friendly support from them and all this before we had even decided to go ahead with the purchase, let alone spent any money on it.

The products are user-friendly, as is the backup from Zen. As a result, we have now gone ahead with placing the order for the software and know that, if we run into problems, we have found a company on whom we can rely.

Thanks for great products, even greater support and for saving us a fortune on not having to buy MS Exchange Server!

Why can't it always be like this?"

Richard McCaig
Central Investment Planning, UK

"We have been using MDaemon Groupware for two months and we are thrilled. We are a marketing communications firm with 10 people on staff and have been trying to figure out an easy way for our production manager to assign tasks, meetings, and control our calendars for some time now without breaking the bank. With Groupware it's a snap, we can now see what everyone is doing and log in from offsite to check our mail. I would highly recommend this product to any office that needs to know what their staff is up to. It really takes Outlook to the next level."

Tim McAlpine, Creative Director
McAlpine Group, Canada