Outlook Connector for MDaemon System Requirements

These are the minimum recommended system requirements for Outlook Connector clients. This does not take into account running multiple programs simultaneously. To run several programs on the computer at the same time, that computer should exceed these recommendations.

• A connection to an MDaemon Pro 8.0 (or above) server, latest version is always recommended
• Outlook 2000, XP, 2003, 2007
• Microsoft Windows XP/2000/2003/Vista operating system (Only 32-bit versions of listed OS)
• 256 MB of memory (512 MB recommended)
• Disk space: 5MB for the installation of the Outlook Connector client. For performance and compatibility reasons Outlook Connector maintains a local cache - additional disk space will be required for these cache files which will grow with time. Our recommendation is to budget on 300MB per Outlook Connector enabled profile however this will vary depending on the size of the users MDaemon account.

General recommendations - please read

• Wherever possible, using Outlook 2003 and 2007 is recommended over using Outlook 2000 and 2002 on client PCs;
• We highly recommend using a single Outlook Connector account in a profile of its own;
• For maximum performance, we recommend using Outlook Connector with MDaemon Pro 9 and above;
• It is recommended that the local Outlook Connector cache file is excluded from realtime scanning by third party desktop anti-virus applications as otherwise corruption of the cache may occur. For information on where the local cache is stored view this knowledge base article;
• It is highly recommended that Outlook should only be configured to use HTML or Plain Text format for sending emails. Outlook should not be configured to use Word as its email editor or to use Rich Text Format (RTF) - both of these methods result in emails which do not adhere to Internet standards;
• For performance reasons, we recommend configuring Outlook Connector's 'Send/Receive' tab to only download headers and to only check the Inbox folder for new items at each Outlook send/receive - these are the default settings;
• Regular defragmentation of the MDaemon server's hard disk is recommended for maximum performance. Server performance can be further improved by reducing the amount of logging MDaemon is doing along with moving the logs folder and user/public/queues folders to a physically seperate disk.

Current issues or incompatibilities to note - please read

• Custom named master task categories are not currently supported under Outlook 2007;
• In Outlook 2007 only searching within a single folder is currently possible. Performing a 'search all mail folders' will not return any results.
• In Outlook 2007, custom category names/colours may not be retained after it is restarted;
• S/MIME encoded (digitally signed) emails aren't currently supported in Outlook Connector;
• Grouping email by conversation is not currently supported by Outlook Connector;
• Outlook 2007 may use excessive amounts of memory if you have a large number of folders, each with thousands of messages in them where grouping is also being used. Note that as this problem is also present in Exchange 2003/Outlook 2007 installations and isn't specific to Outlook Connector;
• Outlook's search folders will only reflect changes to items if Outlook has been re-started.
• Users with large mailboxes may experience reduced performance using Outlook Connector in comparison to using an IMAP or POP3 account. This will be mostly noticeable when opening Outlook, when large folders are accessed for the first time, when using Outlook 'Search Folders' or when accessing the Journal folder;
• Outlook custom forms and custom template files (.OFT) are not currently supported by Outlook Connector;
• The 'Activities' tab for Contacts may not work or may cause Outlook to hang (on very large profiles);
• For performance reasons, roaming users may need to relocate their Outlook Connector cache files on a network share so that the data does not roam with their profile;
• Compatibility with third party Outlook plug-ins and PDA synchronisation software cannot be guaranteed - the trial period should be used to ensure compatibility and functionality with any important plug-ins prior to purchase;
• Outlook Connector does not make use of PST files and so compatibility with any software which requires PST files should be checked prior to purchase. In some cases, adding an empty PST file to the Outlook Connector profile may help;
• Blackberry's Desktop Manager synchronisation tool is not compatible with the Outlook Connector client. A workaround using SyncML is possible - for further information please go here;
• Outlook Connector accounts do not support the sending of iCalendar format meeting requests;
• In Outlook 2003, when scheduling meetings, users need to select Tools -> Check Names for the free/busy information to update;
• To make use of MDaemon's free/busy service, Outlook 2000 users will need to have the Web Publishing Wizard installed (comes with Office 2000);
• Journal folders are not yet supported inside MDaemon's WorldClient webmail interface.

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